Privacy policy

1. COMMITMENT TO PRIVACY

At Retaliate, we are committed to protecting the privacy and security of our clients. This policy outlines how we collect, utilise, and safeguard your personal information. By interacting with our platform, you consent to the practices described herein.

2. INFORMATION COLLECTION

To facilitate a seamless experience, we collect specific personal data during the checkout and browsing process, including:

Order Information: Name, billing/shipping address, and contact details (email and phone) required for fulfillment.

Payment Data: All financial transactions are processed through secure, encrypted gateways (e.g., Shopify Payments, PayPal). Retaliate never stores your full credit card or banking details on our internal servers.

Technical Data: Information such as IP addresses and browsing behavior used to optimise site performance and prevent fraudulent activity.

3. Utilisation of Data

Your information is used exclusively for:

Fulfilling and tracking your custom builds.

Communicating order status and archival updates.

Enhancing security and verifying high-value transactions to prevent fraud.

4. DATA SHARING & DISCLOSURE

Retaliate maintains a strict zero-sale policy regarding client data. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data is only shared with essential service providers necessary to complete your order, such as:

Logistics Partners: (e.g., Australia Post, DHL) to ensure secure delivery.

Payment Processors: To authorise and verify your transaction.

Compliance: If required by law or to protect our brand against fraudulent chargebacks and legal disputes.

5. CLIENT RIGHTS & CONTROLS

You have the right to request access to the personal information we hold or to request its deletion from our marketing database. For any inquiries regarding your data, please contact our privacy officer:

Email: contact@retaliate6.com